GETTING AN EARFUL (Read the whole article at Trusthear.org)
"...What was evident was the need for a proper, professional hearing test, but to whom to turn – the high-street, where hearing tests often appear to be an adjunct to the main livelihood of eyesight correction? Or an independent audiologist – whose advice and products might well prove more expensive?
After much pondering, and personal psyching-up time, I decided upon a visit to an independent hearing centre, but, dissatisfied with what was on offer locally, I had to take to the internet and look further afield. I set about trying to find a reputable audiologist, within reasonable striking distance – but, above all, one in which I could have confidence, and trust. Enter RJ Donnan Hearing Care, with what seemed like a very long list of very satisfied customers.
An immediately impressive attribute is that they offer a free trial of hearing aids – you go, have a test, and, if after full evaluation, it seems you need hearing aids, you can walk out, that very day, with a set to try (gratis), a second appointment date, and encouragement to contact the branch if you have any problems at all during the interim. Upon returning to the branch, if you are unhappy with those aids, there will be no awkwardness, you can simply be re-evaluated, and fitted with another pair to try...
...Saturday saw me at Oswaldtwistle, where I found that audiologist Mr Donnan (Rob), does indeed inspire confidence. He never seems rushed, and has the ability to latch on, very quickly, to what sort of person you are, and how a hearing loss affects you, personally. And then he sets about the process of putting you in control of your environment once more....I have found the experience of wearing these neat, unobtrusive, devices, quite liberating – they are so user-friendly, and mean one can tackle any environment with total confidence.
I’m glad I made the step towards better hearing. Rob’s prices are very competitive, the back-up customer service is excellent, and you always know there is someone there on the end of the phone to help if you have any problems at all. And that was what I wanted – good hearing, with no compromise to my life-style, and, above all, trustworthy support."
© Words and photographs Rona M. Bromley, June 2016
Read the whole article at Trusthear.org