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“Dear Robert,

I have just completed my assessment and purchased my hearing aids today. Firstly and foremost I would like to say my whole treatment and assessment from having my ears cleared until receiving my hearing aids has been professionally and efficiently carried out by Kirstin. She patiently went through every detail in assuring I had the right aids to my satisfaction. Nothing was too much trouble and all my queries were answered with great knowledge and care. She’s a credit to RJD hearing practice.

In addition I would like to thank you for the generous discount on my purchase. As you probably are aware I recommended David and Iris to you which also was completed satisfactorily. I will have no hesitation in recommending further potential clients to your practice.

Many thanks once again particularly to Kirstin.

Best Regards
West Yorkshire