Technical

Mobile Phone compatibility with PHONAK AUDEO B Direct hearing aids

By December 22, 2017 No Comments

The Phonak Audeo B-Direct hearing aid works with many more mobile phones than its competitors.

These being the Oticon Opn and the Resound Linx (those do wireless stereo streaming of calls and music from most iPhones. For connection to android phones, you’d need to add a neck-worn device. You could use the remote control app through an android phone, but it is limited in function. The app for remote control on iPhone works really well for both).

The Audeo B-Direct has 3 add-on features:
1. TV streamed to hearing aid: a great feature, utilizing the PHONAK TV CONNECTOR, a little black box that plugs into the optical socket on your TV. So long as the audiologist sets it to be manually switched on (that means you press a hearing aid button to start stereo streaming) and so long as you have the sound quality fine-tuned a little after testing it out, then it’s a pretty impressive gadget. You can try it out in our SOUND EXPERIENCE SUITE

2. Using the app as a remote control. This uses BLE, Bluetooth low energy. It turns out that many older phones don’t have this (my understanding). If the phone in question does not have at least Bluetooth 4.2 you are probably going to have a problem.

3. Streaming calls to the chosen ear: A high-end phone bought in the last 2 years is very likely to work for all 3 functions, and everything else is LIKELY to stream calls only, so long as it has Bluetooth.


The Moto C is a lovely looking phone that one of my patients bought. It has Bluetooth 4.1 and the app does not work. We did however get it to stream calls to the chosen hearing aid. Phonak have created a web portal where you can check for compatibility by model.

 

At this point the Audeo B Direct does not have these options:  T-coil, remote control, remote mic, high power BTE, landline phone – although we did get it to pair with one landline phone with Bluetooth.